Términos del servicio
Terms of Service
By using the PetNova website and placing an order, you agree to the following terms and conditions.
Orders are typically processed within 1–3 business days.
Estimated delivery times range from 7–15 business days depending on the destination and supplier availability.
Tracking information will be provided whenever available after shipment.
PetNova is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.
We reserve the right to refuse or cancel any order at our discretion.
For any questions regarding your order or these terms, please contact: